Orders
How do I track my order?
Tracking the status of your order is easy. Once your order has been processed and shipped, you will receive a confirmation email containing a unique tracking number. You can use this tracking number on our website to monitor the real-time status and location of your package.
Can I modify or cancel after it has been placed?
We understand that circumstances may change. If you need to modify or cancel your order, please contact our Customer Care Team by calling 1.800.242.1378 or email bissell.commercial@bissell.com We will do our best to accommodate your request, but please note that orders are processed quickly to ensure prompt delivery.
What payment methods do you accept?
We offer a variety of convenient payment methods to make your shopping experience seamless. If you have any additional questions, feel free to contact our Customer Care Team by calling 1.800.242.1378 or email bissell.commercial@bissell.com
Shipping
What shipping options do you offer?
We offer standard shipping with a delivery time of 3-5 business days. If you have any additional questions, feel free to contact our Customer Care Team by calling 1.800.242.1378 or email bissell.commercial@bissell.com
How much does shipping cost?
We offer free shipping on any orders over $50 and standard shipping fees apply for any other orders.
Returns
What is your return policy?
Our return policy is designed to ensure customer satisfaction. If you're not completely satisfied with your purchase, you can return the item within 30 days of receiving it. If you have any additional questions, feel free to contact our Customer Care Team by calling 1.800.242.1378 or email bissell.commercial@bissell.com
How do I initiate a return?
Initiating a return is simple. Log in to your account on our website, go to the order history section, and select the item you wish to return. Follow the provided instructions to generate a return authorization. If you have any additional questions, feel free to contact our Customer Care Team by calling 1.800.242.1378 or email bissell.commercial@bissell.com
Warranty
What is your warranty policy?
We stand behind the quality of our products and offer a 1-year limited commercial warranty. If you have any additional questions, feel free to contact our Customer Care Team by calling 1.800.242.1378 or email bissell.commercial@bissell.com
How do I register my product for warranty coverage?
Product registration for warranty coverage is a straightforward process. Follow this link to fill out your information.
